Keeping Your Aids Working

Looking after your hearing aids and allowing time to adjust to them will help you get the best results. This guide covers simple care routines, what to expect as you adapt, and when to seek support.

Practical care and support

Use this page as a simple guide for everyday hearing aid care, ongoing maintenance, adjustment and follow-up support.

Daily care

A few small habits each day can help keep your hearing aids working well.

Clean

Wipe them daily

Wipe your hearing aids with a soft, dry cloth to help remove everyday dust, oils or debris.

Protect

Keep them dry

Keep hearing aids clean and free from moisture and avoid storing them in damp areas.

Store

Use a safe place

Store your hearing aids in a safe, dry place when they are not worn.

Power

Turn them off

Turn them off when removing them or open the battery door if this applies to your device.

Why daily care matters

Simple daily steps can help maintain sound quality, support comfort and extend the life of your devices.

Ongoing maintenance

Some care tasks may be needed weekly, occasionally, or whenever your hearing aids do not sound quite right.

Weekly or as needed

Check for build-up

Battery or charging

Keep devices powered

Adjusting to your hearing aids

It can take time for your brain to adjust to new sounds. Regular use and practical feedback can help your clinician support you.

Wear them every day

Consistent use helps your brain adjust to hearing more clearly again.

Start quietly

Begin in quieter environments before building up to more complex listening situations.

Be patient

Adjustment happens gradually and can feel different for each person.

Keep track of challenges

Note any situations where listening feels difficult, so your clinician can fine-tune your hearing aids.

When to seek help

Early support can quickly resolve most issues and help keep your hearing care on track.

Sound quality

Devices sound unclear

Contact us if your hearing aids are not working, sound weak, distorted or unclear.

Comfort

Sounds feel uncomfortable

Let us know if sounds suddenly change, feel too sharp, or become uncomfortable.

Adjustment

You are struggling to adjust

Support is available if wearing hearing aids still feels difficult after the first few weeks.

Fit and feel

Physical discomfort

Contact us if you notice irritation, soreness, rubbing or discomfort when wearing your devices.

Ongoing support

Regular follow-up appointments are an important part of your hearing care. We are here to support you at every stage.

Initial review

A review appointment after your initial fitting helps check comfort, sound quality and early progress.

Ongoing check-ups

Follow-up care allows your clinician to adjust and optimise your hearing aids over time.

Changing needs

Additional visits may be helpful whenever your hearing, lifestyle or listening needs change.

Practical guidance

Our team can show you cleaning, maintenance, charging and troubleshooting steps.

Continue exploring Help & Info

You can also explore hearing aid basics, everyday communication support and printable resources.