Simple, practical videos designed to support clients, families, carers and support people with hearing aid care, connection, troubleshooting and everyday device support.
Simple daily cleaning steps to help hearing aids sound clearer, feel more comfortable and work more reliably.
A step-by-step guide to safely changing small disposable hearing aid batteries and checking that sound has returned.
Helpful guidance for changing wax filters when hearing aids sound weak, blocked or muffled.
Simple checks for battery, charging, wax, moisture, blocked parts and when to contact the clinic for support.
Basic checks and pairing guidance for iPhone connection issues involving Bluetooth, pairing mode, apps or software updates.
General Android connection guidance for hearing aids, including Bluetooth, connected devices, accessibility settings and apps.
Our team can help if a video does not match your hearing aid, phone or app. Bring your hearing aid, charger, batteries and accessories with you if you need an appointment.
