Country Hearing Care and Ballarat Hearing Clinic are Joining Forces

Two of Australia’s longest operating and best respected independent hearing care providers, Country Hearing Care and Ballarat Hearing Clinic, are set to join forces in July 2024!

We are thrilled to officially announce the merger of Country Hearing Care (the trading name of Sunraysia Hearing Clinic) and Ballarat Hearing Clinic to form Country Hearing Care Pty Ltd, effective from 1st July 2024. This strategic union marks a significant milestone in our commitment to providing unparalleled hearing healthcare services across regional and rural Australia, making us one of the largest independent hearing care providers in the country.

A little bit of history

Don and Jane MacDonald began Sunraysia Hearing Clinic from a room at the Mildura Base Hospital in 2003. Over the following years, as the business grew to wider regions, they changed the trading name to Country Hearing Care, to better represent the wider geographic footprint of the expanding clinic locations.

Ballarat Hearing Clinic was established in 1983 and moved to their current Drummond Street North premises in 1996. They are locally owned and independent and have grown to service a number of locations (including a second permanent site in Sebastopol), with a dedicated team of passionate professionals. With the merging of the two companies, we have decided to retain the Country Hearing Care banner as it better lends itself to the further growth that we anticipate.

From July 2024, the CHC flag will proudly fly from seven permanent sites, with an exciting eighth clinic opening in north Bendigo shortly thereafter in August. Our team will boast around 45 dedicated professionals, all passionate about delivering the highest standard of care to our clients. As a larger entity, our mission remains unwavering: to deliver exceptional, client-centred hearing healthcare with the utmost ethical standards.

Our Expanded Footprint

Country Hearing Care Pty Ltd will operate from the following permanent locations:

  1. Ballarat (Multi-Clinician Clinic)
  2. Broken Hill
  3. Eaglehawk
  4. Echuca
  5. Mildura (Multi-Clinician Clinic)
  6. Sebastopol (Multi-Clinician Clinic)
  7. Swan Hill
  8. Coming July 2024 – Bendigo (Multi-Clinician Clinic)

Further to these sites we regularly travel to 14 visiting locations and have longstanding contracts with the Mildura Base Public hospital and Grampians Health in Ballarat.

Comprehensive Services Close to Home

One of the core motivations behind this merger is our shared commitment to reducing the need for our clients to travel to metropolitan centres for high-quality hearing care. Our range of services includes:

  • Adult and Paediatric Hearing Assessments: We provide thorough hearing evaluations for clients of all ages, including new-born screening to ensure early detection and intervention right through to aged-care visits.
  • Cochlear Implant Services: Our specialised team offers comprehensive cochlear implant services, from assessment and surgery coordination to post-implant rehabilitation.
  • Best Practice Hearing Device Fittings: We utilise the latest technology and best practices to ensure optimal hearing device fittings, tailored to each client’s unique needs.
  • Balance and Dizziness Management: Our expert vestibular physiotherapist offers diagnostic and rehabilitative services for balance and dizziness disorders.
  • Wax Management: Professional wax removal and management services to maintain ear health and hearing aid performance.
  • Tinnitus Support: Comprehensive support and management strategies for those affected by tinnitus, improving quality of life.

A Legacy of Excellence

With a combined tenure of over 60 years in the Australian independent hearing industry, Country Hearing Care Pty Ltd is far from being the new kid on the block. Our longstanding presence and experience underscore our commitment to the communities we serve. We are proud to be one of the oldest and most trusted providers of hearing healthcare in our regions.

Our Mission: Best Practice Audiology

At the heart of Country Hearing Care Pty Ltd is our mission to offer gold standard, client-centred, ethical care. We believe in treating each client with respect, dignity, and compassion, ensuring they receive the highest quality of care tailored to their individual needs. Our merger allows us to leverage the strengths and expertise of both Country Hearing Care and Ballarat Hearing Clinic, enhancing our ability to serve our clients better.
We look forward to continuing our journey as a united entity, committed to improving the hearing health of our community.

Stay tuned for more updates as we grow and enhance our services to meet the evolving needs of our clients. For more information about our services and locations, please visit our websites: Country Hearing Care: (https://chcare.com.au/) and Ballarat Hearing Clinic
(https://www.ballarathearingclinic.com.au/).

Thank you for your continued support and trust in Country Hearing Care Pty Ltd. We are extremely excited about the future and the opportunity to continue to serve our clients and communities!